General Information about the Course

Course Code:	IKU-D-214
Course Title:	Effective Communication
Course Semester:	3. Semester / Fall
Course Credits:	Theoretical Practical Credit ECTS 2 0 2 3
Language of instruction:	TR
Prerequisite of the course:	No
Ders İş Deneyimini Gerektiriyor mu?:	No
Type of course:	Non-Departmental Elective
Level of course:	Bachelor TR-NQF-HE:6. Master`s Degree QF-EHEA:First Cycle EQF-LLL:6. Master`s Degree
Course Lecturer(s):	Assistant Professor Çağrı Kara
Course Assistants:

Purpose and content of the course

Course Objectives:	The aim of this course is to ensure that students who take the course first acquire general theoretical knowledge about communication skills and communication processes, and then develop their skills in solving communication problems they will encounter through practical practices.
Course Objective:	The goal of this course is to ensure that students who take the course develop effective communication skills in their academic and daily lives.
Mode of Delivery:

Learning Outcomes

Knowledge (Described as Theoritical and/or Factual Knowledge.)

1) Improves empathy skills. Can distinguish the concepts of sympathy and empathy.

Skills (Describe as Cognitive and/or Practical Skills.)

1) 1. Explain the concept of communication and information, recognize the steps of non-verbal communication, identify communication obstacles, know the role of the source in communication.

2) 3. Becomes aware of the effects of the self-concept on our expectations and can distinguish people with positive and negative self-concepts.

Competences (Described as "Ability of the learner to apply knowledge and skills autonomously with responsibility", "Learning to learn"," Communication and social" and "Field specific" competences.)

1) Knows and applies methods to avoid conflicts

2) He says that he communicates with his environment through body language. He is a good body language practitioner. He knows that body language varies from culture to culture.

3) Can carry out presentation and meeting processes.

4) Does not use defense mechanisms that prevent communication, shows behaviors that enable open communication, knows psychological defense mechanisms

5) 4. He becomes aware of the people around him and his own communication style and strengthens their positive aspects.

6) Develops and practices effective listening skills

Course Topics

Week	Subject
Related Preparation	Pekiştirme
1)	Communication Concept
2)	Communication Process
3)	Effective Communication Techniques
4)	Effective Communication Techniques 2
5)	Effective Communication Techniques 3
6)	Communication Skills Development
7)	Empathic Communication and Listening Skills
8)	Communication and Speaking Skills
9)	Elements of Nonverbal Communication and Body Language
10)	Public Speaking Skills
11)	Presentation Skills Development Techniques
12)	Effective Expression and Presentation Techniques
13)	Effective Meeting Process Management
14)	General Repetition
15)	Final Exam
References: SAMPSON, Eleri, İmaj Faktörü, İstanbul, rota yayıncılık, çev. Hakan İlgün, 1995. SCHAFER, Jack ve Karling, Marvin, Etkili İletişimin 13 Kuralı, İstanbul, Koridor Yayıncılık, Çev. Elif Petersen, 2017 SCHOBER, Otto, Beden Dili (Davranış Anahtarı), İstanbul, Arion Kitabevi, Çev. Sueda Özbent, 1995 TECİMER Yasemin, Zarafetle Protokol Doğruları, İstanbul, Lotus Yayın Grubu, 2016, 4.Baskı THOMSON, Peter, İletişimin Sırları, İstanbul, Arion Yayınevi, Çev. Metin Yurtbaşı, 2003, 2.Basım. USLUATA, Ayseli, İletişim, İstanbul, İletişim Yayınları, 1994. VOLTAN ACAR, Nilüfer, İnsan İlişkileri İletişim, İstanbul, Nobel Yayın Dağıtım, 2012, (3.Basım). WEBSTER, Richard, Beden Dili Rehberi, İstanbul, Olimpos Yayınları, 2017 YALÇIN, Alemdar ve ADİLLER Selda, Sözsüz İletişim, İstanbul, MediaCat Yayınları, 2016. YATKIN, Ahmet, Halkla İlişkiler ve İletişim, Ankara, Nobel Yayınları, 2003.

Ders - Program Öğrenme Kazanım İlişkisi

No Effect	1 Lowest	2 Average	3 Highest

Ders Öğrenme Kazanımları	1	3	2	4	5	6	9	7	8
Program Outcomes
1) Gains knowledge of basic finance principles and rules, analytical finance tools and the importance of finance function within the functional structure of the business.
2) Understands the basic principles of management for motivating employees and coordinating production by leading the employees in line with the strategic goals of the business.
3) Understands the nature of formal and informal relationships between people in business life.
4) Gains practical knowledge of financial and managerial accounting tools and techniques.
5) Gains practical knowledge of the Turkish legal system framed by business and commercial laws.
6) Evaluates a business in terms of all its functional units.
7) Analyzes the cases that may be encountered.
8) Provides solutions to the problems encountered in the business.
9) He/she processes numerical data and makes it meaningful by using mathematical and analytical thinking in decisions to be taken in a business or any part of it.
10) Analyzes the effects of social, economic and legal structures and changes in national and international dimensions on business and economy.
11) Develops marketing strategies for successful marketing, pricing, distribution and customer satisfaction of products and/or services within the current business environment.
12) He/She develops the leadership and decision-making skills necessary to be effective in professional business life.
13) Organizes information processing tools in accordance with their purpose.
14) Have lifelong learning desire and development ability.
15) Works individually and as a team in both within disciplinary and interdisciplinary dimensions.
16) Follows the current and developing trends in business administration with professional English proficiency.
17) Knows and follows the current news and cases in the field of business administration.
18) Knows the legal developments and innovations in the field of business administration and trade.
19) Be aware of innovations related to professional recruitment and self-development.

Course Teaching, Learning Methods

Q & A
Case Problem Solving/ Drama- Role/ Case Management
Laboratory
Quantitative Problem Solving
Fieldwork
Group Study / Assignment
Individual Assignment
WEB-based Learning
Internship
Practice in Field
Project Preparation
Report Writing
Seminar
Supervision
Social Activity
Occupational Activity
Occupational Trip
Application (Modelling, Design, Model, Simulation, Experiment et.)
Reading
Thesis Preparation
Field Study
Student Club and Council Activities
Other
Logbook
Interview and Oral Conversation
Research
Watching a movie
Bibliography preparation
Oral, inscribed and visual knowledge production
Taking photographs
Sketching
Mapping and marking
Reading maps
Copying textures
Creating a library of materials
Presentation

Evaluation System

Semester Requirements	Number of Activities	Level of Contribution
Attendance	10	% 20
Laboratory	0	% 0
Application	5	% 10
Practice Exam	2	% 10
Quizzes		% 0
Homework Assignments		% 0
Presentation		% 0
Project		% 0
Special Course Internship (Work Placement)		% 0
Field Study		% 0
Article Critical		% 0
Article Writing		% 0
Module Group Study		% 0
Brainstorming		% 0
Role Playing + Dramatizing		% 0
Out of Class Study		% 0
Preliminary Work, Reinforcement		% 0
Application Repetition etc.		% 0
Homework (reading, writing, watching movies, etc.)		% 0
Project Preparation + Presentation		% 0
Report Preparation + Presentation		% 0
Presentation / Seminar Preparation + Presenting		% 0
Oral examination		% 0
Midterms		% 0
Final	1	% 60
Report Submission		% 0
Bütünleme		% 0
Kanaat Notu		% 0
Committee		% 0
Yazma Ödev Dosyası		% 0
Portfolio		% 0
Take-Home Exam		% 0
Logbook		% 0
Discussion		% 0
Participation		% 0
total		% 100
PERCENTAGE OF SEMESTER WORK		% 40
PERCENTAGE OF FINAL WORK		% 60
total		% 100