PHARMACY SERVICES
Associate TR-NQF-HE: Level 5 QF-EHEA: Short Cycle EQF-LLL: Level 5

General Information about the Course

Course Code: IKU-Y-212
Course Title: Human Relations in Management
Course Semester: 2. Semester / Spring
Course Credits:
Theoretical Practical Credit ECTS
1 0 1 1
Language of instruction: TR
Prerequisite of the course: No
Type of course: Üniversite Seçmeli
Level of course:
Associate TR-NQF-HE:5. Master`s Degree QF-EHEA:Short Cycle EQF-LLL:5. Master`s Degree
Course Lecturer(s): Bahar Turgut

Purpose and content of the course

Course Objectives: It is aimed to provide people, especially those who will work in managerial positions in institutions, with knowledge and skills on how to approach any problem, how to establish communication, how to propose solutions to problems, and how to increase efficiency in institutions.
Course Objective: With this course, students will be able to develop different perspectives and realize the points that need to be considered in human relations.
Mode of Delivery: E-Learning

Learning Outcomes

Knowledge (Described as Theoritical and/or Factual Knowledge.)
Skills (Describe as Cognitive and/or Practical Skills.)
Competences (Described as "Ability of the learner to apply knowledge and skills autonomously with responsibility", "Learning to learn"," Communication and social" and "Field specific" competences.)

Course Topics

Week Subject
Related Preparation Pekiştirme
1) Interpersonal Relations in Organizations, Definition, Development, and Importance of Interpersonal Relations in Management
2) Groups in Organizations (Formal Groups, Informal Groups) Informal Communication Channels, Advantages, and Disadvantages of Informal Communication
3) Communication, Elements of Communication, Processes of Communication, Organizational Communication
4) Barriers in Organizational Communication, Importance of Communication in Organizations, Forms of Organizational Communication, Superior-Subordinate Relationships
5) Motivation, Motivation Techniques, Motivation Theories
6) Organizational Conflict
7) Conflict Management
8) Stress Management, Personality and Stress
9) Work Life and Stress
10) Problem Solving in Organizations
11) Mobbing, Types of Mobbing
12) Leadership, Leadership Theories
13) Team Approach
14) Empowerment of Personnel
References: Şenturan Ş., (2014), İletişim Çatışmaları ve Empati, Üstün Dökmen, Beta Basım

Ders - Program Öğrenme Kazanım İlişkisi

No Effect 1 Lowest 2 Average 3 Highest
       
Ders Öğrenme Kazanımları
Program Outcomes
1) Has knowledge of prescription and non-prescription drugs, medicinal products, cosmetic preparations, medical supplies and other health-related products offered in the pharmacy.
2) Has the knowledge and equipment about the administration and use of the drug to the patient.
3) Has knowledge of pharmaceutical care service by providing safe drug use.
4) Has the knowledge to recognize the drug, ensure its quality, control and standardize it.
5) Has knowledge about pharmaceutical raw materials and drug forms.
6) Has knowledge of ethical principles and rules in the field of Pharmacy Services Program.
7) Uses basic computer programs and related technologies related to the Pharmacy Services Program.
8) It maintains the devices and laboratory and ensures their operability.
9) It follows the stocks of all pharmaceutical and non-pharmaceutical products, determines the requirements, and gives orders to the relevant warehouse/companies in a timely and complete manner.
10) It checks the compatibility of all products entering the pharmacy with the order form and invoice and ensures that they are shelved.
11) It ensures that the expired products are determined and destroyed in accordance with the legal rules and methods together with the pharmacist.
12) Take or ensure to be taken measures related to occupational health and safety together with the pharmacist.
13) Organizes the archive of documents in the pharmacy.
14) Gains the ability to use basic knowledge and skills related to the field, to interpret and evaluate data, and to identify and resolve potential problems.
15) With the awareness of the necessity of lifelong learning, they gain the ability to follow the developments in science and technology and to renew themselves constantly.
16) Acts in accordance with the laws, regulations, regulations and professional ethics rules regarding duties, rights and responsibilities as an individual.
17) It gives information about the service carried out depending on the needs of the patient/customer.
18) It organizes the work, takes personal responsibility when necessary, while fulfilling its professional duties with the awareness of teamwork.
19) He/she conveys his/her thoughts through written and verbal communication at the level of basic knowledge and skills on the subjects related to his/her field.
20) It ensures that all medicines and other health-related products offered in the pharmacy are presented correctly.
21) It maintains the devices in the pharmacy and the pharmacy laboratory, and ensures that the drugs are stored in the right conditions.
22) It assists the pharmacist in supplying the necessary materials for drug preparation, archiving documents, warehouse drug tracking, and drug sales.
23) Have certified training on occupational health and safety.
24) Can practice basic first aid.

Course Teaching, Learning Methods

Q & A
Case Problem Solving/ Drama- Role/ Case Management
Laboratory
Quantitative Problem Solving
Fieldwork
Group Study / Assignment
Individual Assignment
WEB-based Learning
Internship
Practice in Field
Project Preparation
Report Writing
Seminar
Supervision
Social Activity
Occupational Activity
Occupational Trip
Application (Modelling, Design, Model, Simulation, Experiment et.)
Reading
Thesis Preparation
Field Study
Student Club and Council Activities
Other
Logbook
Interview and Oral Conversation
Research
Watching a movie
Bibliography preparation
Oral, inscribed and visual knowledge production
Taking photographs
Sketching
Mapping and marking
Reading maps
Copying textures
Creating a library of materials
Presentation

Evaluation System

Semester Requirements Number of Activities Level of Contribution
Attendance % 0
Laboratory % 0
Application % 0
Practice Exam % 0
Quizzes % 0
Homework Assignments % 0
Presentation % 0
Project % 0
Special Course Internship (Work Placement) % 0
Field Study % 0
Article Critical % 0
Article Writing % 0
Module Group Study % 0
Brainstorming % 0
Role Playing + Dramatizing % 0
Out of Class Study % 0
Preliminary Work, Reinforcement % 0
Application Repetition etc. % 0
Homework (reading, writing, watching movies, etc.) % 0
Project Preparation + Presentation % 0
Report Preparation + Presentation % 0
Presentation / Seminar Preparation + Presenting % 0
Oral examination % 0
Midterms 1 % 40
Final 1 % 60
Report Submission % 0
Bütünleme % 0
Kanaat Notu % 0
Committee % 0
Yazma Ödev Dosyası % 0
Portfolio % 0
Take-Home Exam % 0
Logbook % 0
Discussion % 0
Participation % 0
total % 100
PERCENTAGE OF SEMESTER WORK % 40
PERCENTAGE OF FINAL WORK % 60
total % 100