General Information about the Course

Course Code:	SMY121
Course Title:	Quality and Accreditation in Healthcare
Course Semester:	3. Semester / Fall
Course Credits:	Theoretical Practical Credit ECTS 2 0 2 3
Language of instruction:	TR
Prerequisite of the course:	No
Ders İş Deneyimini Gerektiriyor mu?:	No
Type of course:	Necessary
Level of course:	Associate TR-NQF-HE:5. Master`s Degree QF-EHEA:Short Cycle EQF-LLL:5. Master`s Degree
Course Lecturer(s):	Öğr.Gör.İrem MALATYALI
Course Assistants:

Purpose and content of the course

Course Objectives:	To comprehend the theoretical and practical knowledge about Quality, Total Quality Management (TQM) and Quality Standards in Health, to know accreditation and lean tools. To be familiar with quality awareness.
Course Objective:	To explain quality awareness. To define total quality management. To explain quality standards. Explain accreditation and lean tools.
Mode of Delivery:	Face to face

Learning Outcomes

Knowledge (Described as Theoritical and/or Factual Knowledge.)

1) SKS defines hospital quality dimensions, the concept of accreditation.

2) Defines the concept of Total Quality Management and quality.

Skills (Describe as Cognitive and/or Practical Skills.)

1) Apply problem solving techniques.

2) Applies quality control processes.

Competences (Described as "Ability of the learner to apply knowledge and skills autonomously with responsibility", "Learning to learn"," Communication and social" and "Field specific" competences.)

1) Analyses problems with quality understanding.

2) Produces solutions in accordance with quality standards in the hospital.

Course Topics

Week	Subject
Related Preparation	Pekiştirme
1)	Quality definitions, characteristics
2)	History of quality
3)	Total quality management and its elements
4)	Total quality management principles
5)	Problem solving methods in quality circles I
6)	Problem solving methods in quality circles II
7)	Quality control circles I
8)	Quality control circles II
9)	Total quality management and six sigma
10)	KAIZEN I
11)	KAIZEN II
12)	Lean vehicles
13)	Accreditation in health institutions
14)	JCI Accreditation Standards
References: 1. Marşap, A., 2014, Sağlık İşletmelerinde Kalite, Beta Basım Yayın 2. Kavuncubaşı, Ş., Yıldırım, S., 2010, Hastane ve Sağlık Kurumları Yönetimi, Siyasal Kitapevi

Ders - Program Öğrenme Kazanım İlişkisi

No Effect	1 Lowest	2 Average	3 Highest

Ders Öğrenme Kazanımları	1	2	3	4	5	6
Program Outcomes
1) Prepares the operating table and instruments before surgery
2) Assists the surgical team during surgery.
3) He / she ensures the sterilization (decontamination) of the instruments used after the surgery and their preservation.
4) He / she ensures the maintenance, cleaning, preservation and supply of all devices and instruments in the operating room.
5) He / she ensures the preservation of operating room sterilization.
6) He / She chooses modern techniques, tools and information technologies and uses them effectively in the professional environment for applications.
7) Knows and meets learning needs by evaluating basic knowledge and skills with a critical approach.
8) Uses basic theoretical and applied knowledge about his / her field.
9) Makes fast and accurate decisions in applications related to the field
10) Takes responsibility in ordinary and extraordinary situations
11) He / she is competent in providing personal and environmental safety.
12) He / She has an understanding of continuous professional development in line with professional and universal values.
13) Uses information and communication technologies together with computer software at minimum European Computer License Basic Level required by the field.
14) He / She adopts national and universal values aimed at improving itself intellectually and socially.
15) Develops himself/herself socially and culturally.
16) Communicates verbally and in writing with the patient, patient relatives and other health professionals.
17) He / She has social, scientific, cultural and ethical values in the stages of collecting data related to the field and announcing the results.	1	1	1	2	1	1
18) He / She uses her thoughts, written and verbal communication correctly and effectively at the level of basic knowledge and skills in technician-physician communication.
19) He / She has sufficient awareness of the universality of social rights, social justice, quality and cultural values, environmental protection, occupational health and safety.	2	1	2	1	1	2
20) He/ She respects the rights of patients and approaches and treats colleagues and patients within the framework of ethical rules.

Course Teaching, Learning Methods

Q & A
Case Problem Solving/ Drama- Role/ Case Management
Laboratory
Quantitative Problem Solving
Fieldwork
Group Study / Assignment
Individual Assignment
WEB-based Learning
Internship
Practice in Field
Project Preparation
Report Writing
Seminar
Supervision
Social Activity
Occupational Activity
Occupational Trip
Application (Modelling, Design, Model, Simulation, Experiment et.)
Reading
Thesis Preparation
Field Study
Student Club and Council Activities
Other
Logbook
Interview and Oral Conversation
Research
Watching a movie
Bibliography preparation
Oral, inscribed and visual knowledge production
Taking photographs
Sketching
Mapping and marking
Reading maps
Copying textures
Creating a library of materials
Presentation

Evaluation System

Semester Requirements	Number of Activities	Level of Contribution
Attendance		% 0
Laboratory		% 0
Application		% 0
Practice Exam		% 0
Quizzes		% 0
Homework Assignments		% 0
Presentation		% 0
Project		% 0
Special Course Internship (Work Placement)		% 0
Field Study		% 0
Article Critical		% 0
Article Writing		% 0
Module Group Study		% 0
Brainstorming		% 0
Role Playing + Dramatizing		% 0
Out of Class Study		% 0
Preliminary Work, Reinforcement		% 0
Application Repetition etc.		% 0
Homework (reading, writing, watching movies, etc.)		% 0
Project Preparation + Presentation		% 0
Report Preparation + Presentation		% 0
Presentation / Seminar Preparation + Presenting		% 0
Oral examination		% 0
Midterms		% 0
Final		% 0
Report Submission		% 0
Bütünleme		% 0
Kanaat Notu		% 0
Committee		% 0
Yazma Ödev Dosyası		% 0
Portfolio		% 0
Take-Home Exam		% 0
Logbook		% 0
Discussion		% 0
Participation		% 0
total		% 0
PERCENTAGE OF SEMESTER WORK		% 0
PERCENTAGE OF FINAL WORK		% 0
total		% 0

Calculation of Workload and ECTS Credits

Activities	Number of Activities	Workload
Course Hours	14	28
Laboratory
Application
Practice Exam
Special Course Internship (Work Placement)
Field Work
Study Hours Out of Class	11	22
Article Critical
Article Writing
Module Group Study
Brainstorming
Role Playing + Dramatizing
Out-of-Class Study (Pre-study, Reinforcement, Practice Review, etc.)	6	12
Homework (reading, writing, watching movies, etc.)	13	19
Project Preparation + Presentation
Report Preparation + Presentation
Presentation / Seminar Preparation + Presenting
Oral examination
Preparing for Midterm Exams	4	4
MIDTERM EXAM (Visa)	1	1
Preparing for the General Exam	5	5
GENERAL EXAM (Final)	1	1
Participation
Discussion
Portfolio
Take-Home Exam
Logbook
Total Workload		92
ECTS (30 saat = 1 AKTS )		3